Wedding flavour samples once a consultation is booked. These include a slice of each of our signature flavours, from this you can choose your favourites to be included in your wedding cake. The cost of this is £25 and £20 comes off the final cost of your wedding cake should you finalise your booking, £5 is postage fee.
Consultations are by appointment only and are only necessary for our bespoke iced cakes (not semi naked/naked cakes) An appointment for a design meeting must be agreed on with Estherfairs Cakes by email, appointments are confirmed with a booking fee - this comes off the final cost of your wedding cake. All appointments will be confirmed in writing by Estherfairs Cakes. Your bespoke design wedding cake quote
includes one design meeting and unlimited email correspondence, if you require another face to face meeting this is charged at £10 per half hour.
All written price quotations are held for 14 days from the date of quotation. To secure you must pay your full save the date deposit. If you decide later than 14 days that you'd like to book the design you have previously discussed you will need to first get in touch with the Estherfairscake.
If you have any queries or need to make any changes to an order please contact us immediately. Alterations and amendments must be submitted in writing by email - not social media messages. We will endeavour to make the alteration where possible dependant on the design and amount of notice given. We will let you know its effect on the price. Accepting any alterations is at the discretion of Estherfairs Cakes. Alterations must be made prior to 6 weeks before your event date. It is the client's responsibility to check any quotes and invoices thoroughly before making payment.
In an extremely rare situation, last minute design changes by us may need to be made and we reserve the right to make these decisions without prior arrangement if circumstances beyond our control compromise the quality of the finished product. e.g. weather conditions. We will endeavour to keep any changes minimal but the client will be notified of any major design change and this will never be done without the client's prior permission.
Our cakes may contain non-edible ingredients or decorations, such as plastic or wooden dowels in tiered cakes or wires in some sugar flowers. These will be detailed on the Delivery Note and must be removed before serving or eating. We regularly updates our website with our latest work, behind the scenes pictures, close up shots and pictures of your cake after the day. All posts are done tastefully and positively. Unless you opt out, on ordering with estherfairs Cakes you agree that Estherfairs cakes can name you name terms on our website and blogging platforms and include your event venue and date.
All our cakes are hand made from scratch so there will be variations in flavours, colours and sometimes design. Where you have given a design from another supplier, we will provide our version of the design. We sometimes use cake toppers, plastic and ceramic figurines on our cakes, these are seasonal and will vary.
We are currently offering a collection service except orders which require setting up at the location. We deliver mostly to postcodes within London and the M25 and some postcodes in Essex, Surrey, Kent and Middlesex on Saturdays. Our courier will call 1 hour before you delivery. Prices are calculated when your orders are placed. Please ensure you select and pay if you require this service. Once this is paid for, we will deliver to the address provided in your Order at the agreed delivery time. The delivery time may be extended for reasons beyond our control. You will be notified if this is the case. Once delivered and signed for, we are no longer liable for any damage to your cake.
Here at estherfairs Cakes we are committed to protecting and respecting the privacy of your personal data. This privacy notice explains how your data is collected, used, transferred and disclosed by Panari. It applies to data collected when you use our websites, iOS and android applications, when you interact with us through social media, email, or phone, or when you participate in our competitions or events. It covers:
Estherfairs Cakes is a creative and passionate cake maker. We design, market and create bespoke cakes, cookies and Condiments. We want our clients to be taken on a journey from the moment they lay their eyes on any of our creations to the last bite or taste you take. Estherfairs Cakes is located at West Norwood, “we” in this privacy notice is the controller and responsible for your personal data collected through the www.estherfairscakes.co.uk website (the “website”) and Estherfairscakes app (the “app”). Details of our Data Protection Officer responsible for overseeing questions in relation to this privacy notice, and our details are set out in the “How to Contact Us” section at the end of this notice.
We take the protection of your personal data seriously and will process your personal data fairly, lawfully and transparently. This privacy notice describes the personal data we are collecting about you and how it is used. We will only collect and use your personal data for the following purposes, to:
We have appropriate organisational safeguards and security measures in place to protect your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. The communication between your browser and our website uses a secure encrypted connection wherever your personal data is involved. We require any third party who is contracted to process your personal data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law. In the unfortunate event of a personal data breach, we will notify you and any applicable regulator when we are legally required to do so.
Personal data means any information about an individual from which that person can be identified. It does not include anonymised data, where the identity and identifying information has been removed. While our website is designed for a general audience, we will not knowingly collect any data from children under the age of 13 or sell products to children. If you are under the age of 13, you are not permitted to use or submit your data to the website. The following groups of personal data are collected:
We may collect personal data about you in the following ways:
The legal basis for processing your personal data
We will only collect and process your personal data where we have a legal basis to do so. As a data controller, the legal basis for our collection and use of your personal data varies depending on the manner and purpose for which we collected it.
We will only collect personal data from you when:
Your personal data is used by estherfairs Cakes to support a range of different activities. These are listed in the table below together with the types of data used and the legal bases we rely on when processing them, including where appropriate, our legitimate interests. Please be aware that we may process your personal data using more than one lawful basis, depending on the specific activity involved. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest To create an account and register you as a new customer (either directly or via social media).
To process and deliver your order including: recording your order details; keeping you informed about the order status; process payments and refunds, collect money owed to us; and automated decision making to assist fraud prevention and detection.
To manage our relationship with you, including: providing you with any information, products and services that you request from us; notifying you about changes to our services, terms and conditions or privacy notice; asking you to leave a review or take a survey.
To enable you to take part in a competition, event, survey, or receive a reward for shopping with us.
To administer, protect and improve our business and our website/app, including: troubleshooting, data analysis, testing, system maintenance, support, data analysis, reporting and hosting of data; setting default options for you, such as language and currency.
To deliver relevant website content, online advertisements and information for you; and measure the effectiveness of the advertising provided.
To use data analytics to: improve our website, products, services, marketing, customer relationships and experiences;and for market research, statistical and survey purposes.
To recommend products, services discounts and offers that may be of interest to you, including to send you such information by email, post or SMS.
To inform or remind you by email of any task carried out via our website which remains uncompleted, such as incomplete orders or abandoned baskets.
To protect our customers, boohoo group companies and website from fraud and theft.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we wish to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. We may process personal data without your consent, in compliance with the above rules, where this is required or permitted by law.
If you have any questions about how Estherfairs Cakes use any of your personal data, please contact our Data Protection Officer, Estherfairscakes at estherfairs@mail.com How long we keep your data for We will keep your personal data for no longer than is necessary for the purpose(s) it was provided for and to meet our legal obligations. Further details of the periods for which we retain data are available on request.
Marketing - your preferences We may send you marketing communications and promotional offers:
We may use your Identity, Contact, Technical, Transactional, Usage, Profile Data and Marketing and Communications Data to form a view on what we think you may like, or what may be of interest to you, and to send you details of products and offers which may be relevant for you.
We will ask you for your preferences in relation to receiving marketing communications by email, post, SMS and other communication channels.
From time to time we may also include with your order, inserts advertising goods, services or offers from other third-party companies that you may be interested in.
In respect of third party marketing communications, we will obtain your express
opt-in consent before we share your personal data with any third party for
marketing purposes.
You will always have full control of your marketing preferences. If you do not
wish to continue receiving marketing information from us (or any third party, if
applicable) at any time:
you can unsubscribe or ‘opt-out’ by using the
unsubscribe button and following the link included in the footer of any
marketing email; oraccount holders may withdraw their consent by simply logging
in to your account and editing your ‘Contact Preferences’.
We will process all opt-out requests as soon as possible, but please note that due to the nature of our IT systems and servers it may take a few days for any opt-out request to be implemented.
Our website uses cookies to distinguish you from other users of our website and to keep track of your visits. They help us to provide you with the very best experience when you browse our website and to make improvements to our website. They also help us and our advertising networks to make advertising relevant to you and your interests.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly. For detailed information on the cookies which we and our third-party providers use and the reasons why we use them.
We use online advertising to keep you aware of what we’re up to and to help you find our products. Like many companies, we may target estherfairs Cakes banners and ads to you when you use other websites and apps, based on your Contact, Technical, Usage and Profile Data. We do this using a variety of digital marketing networks and ad exchanges, and a range of advertising technologies such as web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s
Our use of analytics and targeted advertising tools We use a range of analytics and targeted advertising tools to display relevant website content on our website and online advertisements on other websites and apps (as described above) to you, deliver relevant content to you in marketing communications (where applicable), and to measure the effectiveness of the advertising provided. For example, we use tools such as Google Analytics to analyse Google's interest-based advertising data and/or third-party audience data (such as age, marital status, life event, gender and interests) to target and improve our marketing campaigns, marketing strategies and website content. We may also use tools provided by other third parties, such as Facebook.
You have several rights under the data privacy legislation. This includes, under certain circumstances, the right to:
Brief details of each of these rights are set out below. If you wish to exercise any of these rights, please email us at estherfairs@mail.com
We welcome feedback and are happy to answer any questions you may have about your data. comments or requests for more at estherfairscake.co.uk 07738713222 This privacy notice was last updated on 19th February 2021 Estherfairs cakes.
For Celebration/birthday cakes we require full payment. We start processing these orders immediate so they are non refundable.
For Wedding cakes, we require a 75% non-refundable, non-transferable booking fee to confirm an order and hold your event date. The remaining final payment is 2 weeks before the event date, at which point all changes must be confirmed in writing by email (changes to the previously agreed design may incur extra fees). Payment can be made earlier if you wish and you notify us. Failure to complete payment 2 weeks before the delivery date may result in your order being cancelled. By making a payment the client is accepting the Terms and Conditions as detailed on this page. We accept only bank transfers The 85% booking fee is non-refundable and non-transferable under any circumstances due to any loss of business arising from turning away other bookings for that date and any work that has already been completed on your order.
All payments must be made at the time of dispatch of the Product(s) to you. Payment for all Product(s) must be by bank transfer to provided bank account. If we are unable to accept your Order for any reason then we will, at our option, refund any money paid by you in respect of that Order. We will not dispatch the Product(s) until we receive payment in full. The prices quoted are those ruling at the time of production and are non-negotiable. Due to circumstances beyond our control, prices are liable to change at any time, but changes will not affect Orders, which we have already confirmed as described above. . The correct price will be shown on your invoice, receipt and delivery note.
A great deal of care goes into making our cakes, however, if you experience any
problems with your order, please send an email to estherfairs@mail.com with 2
hours of collecting or receiving your cake. Any refunds due will be on a case by
case basis Beautiful Bespoke Cakes Join estherfairscakes.co.uk Members Be first
to view our exclusive designs, stories and monthly promotions
Estherfairs
Cakes © 2023